Effective Date: 01.02.2025
Welcome to Tender Touch! By accessing or using our website, products, and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or using our services.
1. General Information
1.1 Company Details: Tender Touch is a brand specializing in lip care products and lip cosmetics, including but not limited to lip oils, glosses, balms, and other related products.
1.2 Eligibility: By using our services, you confirm that you are at least 18 years old or have the consent of a legal guardian.
2. Products and Services
2.1 Product Descriptions: We strive to ensure that product descriptions, colors, and images are accurate. However, slight variations may occur due to screen settings or manufacturing differences.
2.2 Allergy Disclaimer: Please review the ingredient list before use. Tender Touch is not responsible for allergic reactions or sensitivities. Conduct a patch test before full application.
3. Orders and Payments
3.1 Order Confirmation: Orders are confirmed only after payment is successfully processed.
3.2 Payment Methods: We accept credit cards, PayPal, etc..
3.3 Pricing: All prices are listed in € and are subject to change without notice.
4. Shipping and Delivery
4.1 Shipping Policy: Check page for more details.
4.2 Delivery Delays: Tender Touch is not responsible for delays caused by customs, courier services, or unforeseen circumstances.
4.3 International Shipping: Customers are responsible for any customs duties, taxes, or additional fees incurred during international delivery.
5. Returns and Refunds
Visit page for more information.
6. Intellectual Property
6.1 Ownership: All content, including text, images, logos, and trademarks, on the Tender Touch website is owned by or licensed to Tender Touch. Unauthorized use is prohibited.
6.2 Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal purposes.
7. User Conduct
7.1 Prohibited Activities: You agree not to misuse our website, engage in fraudulent activities, or attempt to interfere with our operations.
7.2 Reviews and Comments: By submitting reviews or comments, you grant Tender Touch the right to use, reproduce, and display such content.
8. Limitation of Liability
Tender Touch is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Use our products as directed and at your own risk.
9. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined.
10. Changes to Terms
Tender Touch reserves the right to update these terms and conditions at any time. Changes will be effective upon posting on our website.
11. Governing Law
These terms are governed by the laws of Germany.
12. Contact Information
For questions or concerns regarding these terms, please contact us at: support@tendretouchbysm.com
Thank you for choosing Tender Touch!